Return or Exchange Policy

Thank you for purchasing your item from Beloved Dreams

We can only accept returns if items are faulty, therefore please ensure you want the item before ordering as we are not able to accept returns for any other reason.

  • If you are not completely satisfied with your purchase, return the item to us in its original condition within 14 days of receipt.

  • Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

  • We will require proof of purchase. 

Please note:

  1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.

  2. The item is your responsibility until it reaches us. Therefore, for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

  3. The cost of returning the item to us is your responsibility.

  4. Delivery charges are only refundable where goods are faulty and a refund is made.

If you require to make a return please contact via the contact us area of the website: